b.services

Your IT is in good hands

Our Services

You receive our services from a single source. From consulting, conception, development, to training and support, our experts accompany you in throughout all phases of your IT project.

Consulting

We analyze your business processes, make a detailed review and put together an IT concept based on our b.products tailor-made to your needs. We show you the added value by using of our b.products for your business processes and give you recommendations for process improvements. Even after the development and implementation, our experienced IT consultants are available to give advice and guidance and answer your questions.

BESITEC´s scope of our consulting-services:

  • Scanning and analysis of your business processes
  • Creation of specifications
  • Personal support even after project implementation
  • Project management and -support

Conception

Your business processes are individual, and therefore also our products are individually adapted to meet your business process requirements. We develop individual designs as well as tailor-made implementation concepts for our products to achieve maximum value add for your company.

BESITEC´s scope of conception services:

  • Definition of technical specifications
  • Concept of the target processes
  • Documentation

Development

Based on the concept we compile in close collaboration with you, your product will be implemented by our experienced developers. We put on agile development and management methods to be able to react flexibly to new requirements even during the development phase. Our developers have broad know-how and a lot of practical experience gained from many different IT projects. Moreover, regular and sustainable training is part of our philosophy.

BESITEC´s scope of development services:

  • Flexible and swift development phase due to our lean communication structures and continuous exchange between our IT experts
  • Agile development and management methods
  • Product adaptation and integration

Training

It is important to us that the IT products developed by us are adequately utilized by our customers to achieve maximum value add. is handled correctly. That is why we comprehensively test the newly created systems and their impact on your business processes and train your employees accordingly.

Of course, we also constantly work on optimizing our development methods and technologies all the times. In order to promote creativity among the BESITEC team, we are always open for new ideas from our colleagues and work together on their review and implementation.

Support

The added value achieved by using our b.products newly created and/ or improved business processes should always be obtained sustainably and further enhanced. For that reason, we provide extensive support to our clients. Our customer service takes care of your requests and helps you to find quick solutions to prevent interruptions to your day-to-day business.

You have further questions or would like to work with us?